Battling with Business

Episode 64 - How to be a fighter pilot with Paul Tremeling

In episode 64 of "Battling with Business," hosts Chris and Gareth dive into the exhilarating world of fast jets with special guest Paul Tremelling, a former Royal Navy Harrier and F18A Super Hornet Pilot and author of the acclaimed book 'How to be a Fighter Pilot.' The conversation delves deep into the intricate balance between leadership, risk management, and mission success within the high-stakes realm of fast jet operations. In Pauls's case, made harder still by the fact that the runway is tiny and bobbing about in the middle of the ocean. 
Drawing from his extensive experience, Paul sheds light on the unique leadership challenges inherent in fast jet missions, where maintaining optimal safety standards is paramount while simultaneously pushing the boundaries to achieve strategic objectives in dynamic and high-risk environments.
A central theme of the discussion is the apparent dichotomy between the meticulous checklist culture of flying, which emphasizes caution and precision, and the perceived need for pilots to embody a 'maverick' spirit, daring to 'push the envelope' to accomplish mission goals. Through insightful anecdotes and analysis, the hosts along with Paul explore how effective leadership navigates this delicate balance, fostering a culture that encourages innovation and calculated risk-taking while prioritising safety above all else (although not always the safety of the pilot!)
Moreover, the conversation delves into the nuanced distinction between arrogance and confidence in fast jet operations, highlighting how the fighter pilot community holds its members accountable through honesty, rigorous postmortems, and an unwavering commitment to excellence. Paul shares valuable insights into the importance of fostering a culture of continuous learning and improvement, where pilots challenge each other to grow and evolve, ultimately enhancing the collective effectiveness of the team.
Overall, this episode offers listeners a captivating glimpse into the world of fast jet operations, illuminating the leadership principles and risk management strategies that drive success in one of the most demanding and exhilarating arenas of modern warfare.    

Episode 63 - The Value of sales and sales training with Tom Mallens

Whilst Chris was away on a business trip, Gareth sits down with Tom Mallens, a seasoned Sales Training Director at Sandler, a global Sales and management training company, to delve into the intricacies of sales, training, and organisational success. The conversation begins with an exploration of the fundamental role that sales play within any organisation, emphasising its critical function in revenue generation and business growth.
Tom shares insights gleaned from years of experience in sales training, highlighting the immense value that well-executed training programs can bring to sales teams and the broader organisation. He emphasises the importance of continuous learning and development in honing sales skills and adapting to an ever-evolving marketplace. A key theme of the discussion revolves around measuring success in sales training initiatives and broader business. Tom and Gareth explore various metrics and KPIs that can effectively gauge the impact of training efforts, stressing the need for a holistic approach that goes beyond mere sales numbers to encompass factors like customer satisfaction and long-term relationship building.
Beyond sales-specific topics, Tom and Gareth touch upon the broader organisational dynamics, emphasising the need to break down silos and foster collaboration across departments. They discuss how a culture of openness and cross-functional communication can lead to greater efficiency, innovation, and ultimately, business success.
Throughout the podcast, Tom shares practical tips and strategies not only relevant to sales professionals but applicable to individuals in all functions within organisations. Whether it's the importance of active listening, effective communication, or the art of negotiation, the insights offered in this episode resonate across diverse roles and industries.
Listeners will come away with a wealth of actionable advice and inspiration to elevate their performance and contribute to their organization's growth and success, regardless of their specific role or function.

Episode 62 - The five dysfunctions of management books

In this latest episode, Chris and Gareth build on their recent exploration of the book 5 Dysfunctions of a team and delve into the world of management books more generally. They navigate the dual nature of these books, highlighting their invaluable insights while cautioning against the trap of blind adherence. Chris and Gareth astutely observe how some individuals treat these books as infallible gospel, expecting instant transformation for themselves and their teams.
The conversation unfolds to emphasise the importance of embracing diverse perspectives and engaging with a variety of management literature. Gareth draws parallels to military training, where soldiers learn principles that require real-world practice and adaptation for mastery. This analogy underscores the idea that management principles are not one-size-fits-all solutions but tools to be honed through experience and context.
In the latter part of the episode, they explore the inherent power of storytelling in conveying management lessons effectively. They advocate for critical thinking as essential for navigating the vast landscape of management literature, encouraging listeners to strike a balance between experimentation and discernment when implementing new ideas in light of evolving information.
Overall, the episode serves as a compelling exploration of the nuanced relationship between management books, practical application, and the pursuit of continuous improvement in leadership and team dynamics.

Episode 61 - Influencers #9 - Carl von Clausewitz

In this insightful podcast episode, Chris and Gareth embark on a journey through the seminal work "On War" by Carl von Clausewitz. Gareth, having delved deep into the book, guides Chris and listeners through its profound insights and enduring relevance.
The episode commences with Gareth shedding light on the origins of the book and delving into Clausewitz's life, providing valuable context for understanding the author's perspective. As they delve into the discussion, they highlight the often-overlooked aspect that many people discuss Clausewitz without having read his primary text, revealing a gap in understanding and building on myths, misconceptions, and other historians' interpretations.
A focal point of the discussion is the concept of the "Centre of Gravity," introduced by Gareth. Is this concept central to Clausewitz's theories? This sparks a fascinating dialogue on strategic thinking and military doctrine, transcending its military origins to find application in various fields including business, leadership, and strategy.
In the latter part of the episode, Gareth introduces each of the eight books comprising "On War." Through insightful analysis, he extracts key takeaways and emphasizes their enduring relevance in contemporary conflicts and broader contexts such as business and leadership. Each book serves as a wellspring of wisdom, offering valuable lessons applicable to navigating the complexities of modern-day challenges.
As Chris and Gareth unravel the layers of Clausewitz's masterpiece, listeners are treated to a profound exploration of strategy, leadership, and the essence of conflict, underscoring the timeless wisdom encapsulated within "On War" and its significance in shaping our understanding of human endeavors.

Bonus Episode #3 - TBD Tech Conference Speech - Why I'm a Cynical Optimist

This Bonus Episode is a speech Gareth recently gave at the wonderful tech conference, Technolog, Behaviour, Data (TBD).  The theme of this year's conference was 'Facias' and so Gareth decided to talk about hiding behind the faceless sacity of social media.  The speech was called 'Why I'm a Cynical Optimist.'
 
 

Episode 60 - We've read 'The Five Dysfunctions of a Team' so you don't have to

In this week's episode, Chris discusses a book that he has just re-read (for the fifth time!) in preparation for his team off-site meeting.  The book is   The Five Dysfunctions of a Team by Patrick Lencioni. This is one of those management books that should be on all aspiring leaders' and managers' bookshelves.  Chris explains the concept of this parable-style book in which a dysfunctional executive team is taken on a journey to redemption by a new CEO brought in to fix the organisation.
Chris and Gareth explore the concepts and lessons from the book and discuss their own experiences and insights as they go. Gareth, as usual, uses his military experience from the Royal Marines to find explore the similarities and contrasts between the civilian and military approaches to building teams, executing strategy, and driving change.           

Episode 59 - Small team Leadership with Waitman Beorn Part II

In the second part of our discussion with Waitman Wade Beorn, a veteran of the first squadron of the 10th United States Cavalry Regiment, we learn more about his time as an M1 Abrahams commander and we reflect further on the skills required to successfully lead small teams. 
We explore with Waitman how he and the other members of the team adjusted to each other's personalities as well as addressing the critically important lesson of not eating Peaches in a tank! We then look at the challenges and opportunities around developing team members and how the military doesn’t have the luxury of firing people. 
We also question whether leadership really is rocket science or simply a set of simple ideas that need to be consistently executed day after day along with the pros and cons of the real-time feedback loop you get within small teams. And finally, we consider whether officers really do eat last and why that might be?

Episode 58 - Leadership lessons from a tank commander with Waitman Beorn

In this week’s episode we welcome back Waitman Wade Beorn, this time not wearing a historian’s hat, but instead a very natty stetson reflecting his time as a US Army Cavalry officer, commanding an M1 Abraham main battle tank. We explore with him the complexities of commanding a small team whilst also having to manage a much broader and fast-paced battle space outside of his small metal box with tracks.
We also investigate the challenges that an officer fresh from training faces, when stepping into his tank with his new team for the first time. We also discuss what makes a small team truly effective, and how Waitman adjusted and developed his leadership style in this confined world.
As always, we delve into the surprising and unsurprising cross-over between the civilian and military world and explore how commanding a tank crew isn’t a different as one might imagine from leading teams in any kind of business.

Episode 57 - Influencers #7 - Elon Musk

In the latest of our Influencers episodes, Chris and Gareth discuss one of the most influential people of our time, Elon Musk.  A hugely successful serial entrepreneur who has shifted the whole world’s view on many of the most prescient issues.  From normalising the adoption of electric cars, to greatly reducing the cost of space travel by orders of magnitude, he is such an infamous public figure, that not only was the inspiration for the character of Tony Stark in Disney’s Marvel series, but he appeared alongside him in a cameo role in Iron Man 2. 
Not one to shy away from controversy, he famously smoked cannabis live on the Joe Rogan Podcast and has used his own x platform as a mouthpiece to voice his often-provocative views. He has his loyal supporters and his detractors who decry his often caviller approaches.
Is there anything we can learn from this?  Can we distill the brilliance from the chaotic? Or is Elon Musk successful because of his flaws?
Chris and Gareth take time to understand the journey he’s been on and try to make sense of the man and the legend. Drawing conclusions and assessments about management styles and the power of clear if not audacious goals.  Exploring the difference between having a business strategy and simply being driven by a need to change the world.
   

Episode 56 - A Deep Dive into Measuring Performance and Effect

In this thought-provoking episode of the innovative business podcast, Battling with Business, former Royal Marines Officer, Gareth Tennant, and Product Manager, Chris Kitchener, stimulate a rich discussion about the critical aspect of measuring success. The episode starts by exploring the triad of effect, performance, and activity, highlighting their integral role in testing business or military assumptions.The conversation takes an intriguing turn towards scientific principles such as the Heisenberg principle and Schrodinger's cat, as the hosts elucidate their relevance in modern business systems. An analysis based on nation-building in Afghanistan provides listeners with an in-depth look at the challenges faced in gauging the efficacy of projects subject to fluctuating systemic changes.Tennant and Kitchener draw apt parallels in a business context, illustrating the powerful sway of project governance meetings on team behavior and project reporting. This enlightening episode of Battling with Business provides valuable insights into the complicated process of measuring success, and underscores its significance in strategic decision-making in both military and business landscapes.Focused on the complex world of measuring performance and effect, the hosts unravel how hidden assumptions shape interpretations of performance. They discuss the critical distinction between measuring internal performance and evaluating its impact on external aspects like customer perception or market reputation. Ultimately, asserting the importance of assessing the right things, this episode encourages listeners to re-evaluate their understanding of measuring success.